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Complaints

Did you receive damaged or completely different goods? Please fill out the complaint form below and help us help you as best as possible. With the filled-out form, we can process your request much faster.

What happened

Select from the options below what problem occurred.

Order

To expedite the solution, please provide the invoice number related to the problem.

Contact

Please provide contact details. If not filled, we will use the contact information provided in the order.

Goods description

Try to describe the problem and goods as accurately as possible.

Attachments

A picture is worth a thousand words. If you want, upload an attachment. You can upload images in .JPG, .PNG, .HEIC formats, up to a maximum size of 3 MB.

Complaint image