Once your shipment is dispatched, you will receive a confirmation email with a tracking number link to track your shipment. You should also check your SPAM.
If you have received an email with a tracking number, check the tracking. If you have not received an email, please contact support as soon as possible.
Orders received on a working day before 11:00 a.m. are usually shipped the same day.
Of course, it's up to you what address you specify for shipping. Just be sure to give us all the important information that the courier might need for delivery.
Of course. If delivery to the outlet is available, you just need to select the appropriate type of transport and choose the outlet.
In this case, do not accept the parcel from the carrier at all and refuse the parcel. Please inform us of the situation and we will do our best to send you new goods or refund you as soon as possible. If you decide to accept the parcel, remember that you must draw up a damage report with the courier. Otherwise, a later claim would not be considered by the courier and the damage would be difficult for you and us to prove.
Of course, drop us a note or contact support as soon as possible and we'll send a shipment as soon as it's convenient for you.
Of course. At the top of the page you will see information about the value of the order, from which free shipping is available.