Complaints

Please fill out the form here. Please include your order or invoice number and details of the problem (or a photo). We will get back to you as soon as possible.

Please fill out the form here. Please include your order or invoice number and details of the problem (or a photo). We will get back to you as soon as possible.

In this case, do not accept the parcel from the carrier at all and refuse the parcel. Please inform us of the situation and we will do our best to send you new goods or refund you as soon as possible. If you decide to accept the parcel, remember that you must draw up a damage report with the courier. Otherwise, a later claim would not be considered by the courier and the damage would be difficult for you and us to prove.

We're sorry. Please fill out the form here. Please include your order or invoice number. We will make sure that the correct products reach you as soon as possible. I apologize.