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Complaint

Did you receive damaged or completely different goods? Please fill out the complaint form below and help us assist you better. With the completed form, we can process your request significantly faster.

What happened

Select from the options below to indicate what issue occurred.

Here you can write additional information that might help resolve your issue or that you would like to share. You can add problematic items and notes about them below.

Order

To expedite the resolution, please provide the invoice number related to the issue.

Contact

Please provide contact details. If you don't fill them in, we will use the contact provided in the order.

Product description

Please try to describe the problem and the product as best as you can.

Produkt 1

Attachments

A picture is worth a thousand words, if you want, upload an attachment.
You can upload images in .JPG, .PNG, .HEIC formats up to a maximum size of 10 MB.