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Frequently Asked Questions

Pages with frequently asked questions. About selection, purchase, ordering, delivery, or returns.

Frequently Asked Questions

How do I know that the order was placed correctly?
How should I wash the products?
How should I proceed when exchanging or returning goods?
How do I track the status of my order?
I don't like the size or the color. How can I exchange the item?
How fast do you ship goods?
I didn't receive the correct products in my shipment, what should I do?
I didn't get the right products in my shipment. How should I proceed?

Delivery and transport

Delivery and transport

Payment

Payment

Products, sizes and review

Products, sizes and review

Order

Order

Complaints

Complaints

Exchange and return of goods

Exchange and return of goods

Customer support

MON-FRI 8:00-17:00

+420 602 600 974
+420 602 600 954

support@ecobamboowear.com

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Welcome to the EcoBamboo.cz e-shop, a Czech company Milpex s.r.o. We offer a wide range of women's, men's, and children's underwear made from bamboo fiber. Comfortable underwear with respect for the environment.

About the products
About the products

About EcoBamboo
About EcoBamboo

Order Help
Order Help

Why EcoBamboo?

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    EU company established in 1993.
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    Fast dispatch and easy returns.
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    Comfort comes first with proven cuts.

Delivery

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Payment

© 1993-2025 Milpex s.r.o.
Created with ♥️ for nature.
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