Delivery under the tree guaranteed!

Christmas with EcoBamboo

Complaint

Did you receive damaged or completely different goods? Please fill out the complaint form below and help us help you as best we can. With a filled-in form, we can process your request significantly faster.

What happened

Select the problem from the menu below.

Here you can write additional information that could help solve your problem or that you would like to share. You can add problematic goods and comments about them below.

Order

In order for us to speed up the resolution, please provide the invoice number to which the problem relates.

Contact

Please provide contact information. If you don't fill them in, we will use the contact given in the order.

Product description

Please try to describe the problem and the product as best you can.

Produkt 1

Attachments

A picture is worth a thousand words, if you want, upload an attachment.
You can upload images in .JPG, .PNG, .HEIC formats up to a maximum size of 10 MB.